Store Policies

Thank you for visiting Jane Carroll Fresh Flowers & Gifts. Please read this privacy policy before using the site or submitting any personal information. By using this site you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted & changes will only apply to activities & info on a going forward, not retroactive basis.

We collect personally identifiable info, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The info you provide is used to fulfill a specific request, billing info, shipping info, etc.. The information is only used to fulfill your specific request, unless you give us permission to use it in another manner, to add you to our mailing list.

You personal identifiable information is kept secure. Only authorized employees, agents & contractors (who have agreed to keep info secure & confidential) have access to this information. All newsletters & emails from our site allow you to opt out of further mailings. We reserve the right to make changes to this policy. Any changes to this policy will be posted.

If you have any questions, concerns, or comments about our privacy policy you may contact us using the info below:
admin@janeonmain.com 845-920-1100

Shipping Policy
All of our perishable items are shipped USPS Overnight or Fed-Ex overnight. Certain delivery area’s may not be available to the shipping company chosen. If that occurs jane On main will at its discretion use another carrier. Fresh flowers can only be shipped overnight. Our cookies and certain bakery items can be sent ground. All non-perishable items can be shipped ground. We ship anywhere in USA. Non-perishable items can be shipped internationally as well as domestically.  We ship all items with a signature release, which enables the carrier to leave the package in the event no one is there to sign for it. Please make sure someone will be home at the time of delivery, as in extreme climates damage can occur to perishable items and we will not be responsible. Shipping rates are based on weights and are calculated into your invoice before checkout. If you are local and prefer to pick up your order you may do so at the following location:
Jane On Main
Tuesday thru Friday 9am-6pm, Saturday 10am-3pm

Copyright Notice

All of the content you see on this Web site, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the "Content") is the exclusive property of Jane On main and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Jane On Main, by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to Jane On Main. The entire Content of the janecarroll.com Web site is copyrighted as a collective work under U.S. and other applicable copyright laws, and Jane On Main owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the janecarroll.com Web site, and the Web site as a whole, are intended solely for the personal and non-commercial use of the users of our site. As such a user, you may download, print and store selected portions of the Content, but only if (1) you use any such copies of the Content only for your own personal and non-commercial use, (2) you do not copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format, (3) you do not modify or alter the Content in any way, or delete or change any copyright or trademark notice, and (4) you properly credit any intellectual property rights to Jane On Main. No right, title or interest in any downloaded or copied materials are transferred to you as a result of any such downloading or copying. Jane On Main reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining the express written permission of Jane On Main.

LIABILITY

Once your package leaves our hands and is accepted by the carrier, Jane On Main is no longer held liable for damages caused by delivery delays due to weather, carrier malfunctions and the like.

jane On Main does not maintain liability for misdirected and/or delayed packages if incomplete or inaccurate address information was provided at the time the order was placed.

Jane On Main is not responsible for any damages or non-delivery of products if the intended recipient is not there to receive the package.

Jane On Main is not responsible for severe weather conditions, such as heat, cold, rain, wind, etc. at the delivery point.

INCORRECT ADDRESSES

When an incorrect address is provided, jane will work with the carrier to redirect the package to get your gift delivered in as timely a manner as possible. However, there is a $20 change of address fee imposed by the carrier that will be charged directly to you.  

REFUNDS OR RETURNS

If the purchaser believes we have not met our goal, please contact us within five business days of the delivery date on the order with enough information to allow us to understand the situation. We will make every attempt to correct any deficiency on our part through replacement of the item in question or refund of an applicable portion of the total price.

 If you are not satisfied with the condition of one of our selections, you can contact us at 845-920-1100 and expect us to do the right and fair thing.